Unibet Contact and Customer Support

We provide several methods for players for Unibet contact. The service operates to help with account issues, payment questions, technical problems and general enquiries about casino games and betting.

Contact Details

Customer Support Email: [email protected]

Unibet Contact Number: +442034898642

Office Address: 90C Stamford Hill, London N16 6XS, UK

Live Chat: Available on the Unibet website (click the chat icon in the bottom right corner)

Support Hours:

  • Live chat: 24/7
  • Phone: Monday-Sunday, 8:00 AM – 12:00 AM CET
  • Email: 24/7 (responses within 24 hours)

Live Chat

Unibet live chat is the fastest way to reach support. Click the chat icon on the website to start a conversation with a support agent. The service is available 24 hours a day, seven days a week. Response time is typically under two minutes. Live chat works for most common questions and problems.

Phone Support

Call the Unibet customer service directly for urgent matters. Phone support allows you to speak with an agent in real time. The service is available during business hours. International calling rates may apply depending on your location. Phone support is useful for complex account issues that require detailed explanation.

Email

Send an email to Unibet support for non-urgent enquiries. This method works well for detailed questions or when you need to attach documents. The support team responds within 24 hours. Include your account username and a clear description of your issue in the email. You will receive a confirmation that your message was received.

Feedback Form

Fill out the feedback form on the Casino Unibet website to submit questions or complaints. The form is located in the support section. Enter your contact information, select the relevant category, and describe your issue. The form allows you to upload screenshots or documents if needed. A support agent will review your submission and respond by email.

What Information to Provide

When contacting support through any method, have the following information ready:

  • Your account username
  • Registered email address
  • Description of the problem
  • Relevant dates and times
  • Transaction IDs for payment issues
  • Screenshots of error messages

Providing complete information helps the support team resolve your issue faster.

Response Times

Response times vary by contact method:

  • Live chat: 1-3 minutes
  • Phone: Immediate during business hours
  • Email: Up to 24 hours
  • Feedback form: Up to 48 hours

Complex issues may require additional time to investigate and resolve.

Additional Resources

Before contacting support, check the FAQ section on the Unibet Casino UK website. Many common questions about deposits, withdrawals, bonuses, and account settings are answered there. The help centre also contains guides and tutorials for new players.

For responsible gambling concerns, UK Unibet provides separate contact channels and resources. These are listed in the responsible gaming section of the website.

All support channels are monitored by trained customer service agents who can assist in multiple languages.